Last updated: 22 July 2025
Your privacy is important to us. This Privacy Policy explains how Joyoclub ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our platform (the “Platform”), including the website, mobile versions, and related services.
1. Consent & Updates
By using Joyoclub, you agree to this Privacy Policy. We may update it from time to time. Changes take effect immediately upon posting. Continued use means acceptance of the revised policy.
2. What Personal Information We Collect
We may collect:
- Full name, email, mobile number, and address
- Payment details (processed via secure third parties)
- Your photo, IP address, and referral source
- Interaction data from the platform (browsing, time spent, pages visited)
3. Why We Collect Your Data
We use your data to:
- Process prize entries and purchases
- Contact you with updates or winnings
- Ensure fair play and limit fraud
- Analyze and improve platform experience
- Promote winners (with your consent)
4. Cookies & Analytics
We use cookies, Google Analytics, and tracking pixels (e.g. Facebook, Telegram) to understand how you use Joyoclub and to personalize your experience. You may disable cookies in your browser settings.
5. Sharing & Disclosure
We never sell your personal information. We may share data:
- With our internal admin team and platform partners (e.g., Firebase, Razorpay)
- When legally required
- To prevent fraud or abuse
6. International Transfers
We may transfer and store your data on secure servers outside your country. We follow applicable data protection laws for cross-border transfers.
7. Marketing Preferences
By signing up, you agree to receive promotional messages. You can opt out at any time by contacting us or using the unsubscribe option.
8. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion (within legal limits)
- Withdraw consent to marketing
- Ask questions or lodge complaints
9. Data Retention
We retain your data only as long as needed to fulfill our prize operations and comply with legal or tax requirements.
10. Security Measures
We implement strong technical and organizational measures to protect your data. However, no method of transmission is 100% secure.
11. Children's Privacy
Joyoclub is not intended for children under 18. We do not knowingly collect personal data from minors without parental consent.
12. Contact Us
If you have any questions about this Privacy Policy, please email contact@joyoclub.com.